Job Description
The Supervisor - Food may work in any type of food location on client premises. This
individual provides oversight at the direction of management on site to coordinate
routine work activities of workers and/or service employees engaged in food operations
or services at any type of food service establishment, including but not limited to fast
casual, coffee/counter service, cafeterias, events/banquets, casual dining and cafes.
This person will assist management at the designated location by helping oversee
important tasks and staff as part of daily business operations. The general
responsibilities of the position include those listed below, but Sodexo may identify other
responsibilities of the position. These responsibilities may differ among accounts,
depending on business necessities and client requirements.
General Responsibilities:
• Assists in ensuring a safe working environment throughout the facility for all
employees.
• Assists in monitoring employee productivity and provides suggestions for
increased service or productivity.
• Responsible for the oversight of day-to-day activities of subordinates and assigns
responsibility for specific work or functional activities as directed by on-site
management.
• Assists with training of employees.
• Performs day-to-day assignments in addition to oversight duties, including
preparation of food items/specialty drink, stocking and cleaning.
• Works with customers to ensure satisfaction in such areas as quality, service,
and problem resolution.
• Work with necessary teams to ensure all points of sale are stocked and supplied.
• Supervise/ensure alcoholic beverage procedures are implemented.
• Provide consistent floor supervision throughout location.
• Monitor flow of service and maintain continuous communication with kitchen.
• Promote the development of the food service team.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May maintain inventory and/or key control and have responsibility for ensuring
opening, closing and daily procedures are being completed.
• May perform other duties and responsibilities as assigned.
Job Qualifications:
Experience/Knowledge:
• High School diploma, GED, or equivalent experience.
• 1 or more years related experience. Previous supervisory experience preferred.
Skills/Aptitude:
• Must be able to coordinate the routine responsibilities of staff and resources.
• Presents self in a highly professional manner to others and understands that
honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with
professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives,
supervisors, managers, customers, and client representatives.
• Ability to provide clear directions and respond accordingly to employees.
• Ability to use a computer or POS system as needed.
General Qualifications:
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Ability to work a flexible schedule.
• Must comply with any dress code requirements.
• Attends work and shows up for scheduled shift on time with satisfactory
regularity.
Physical Requirements:
• Close vision, distance vision, peripheral vision, depth perception and the ability to
adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to walk or stand for extended periods of time, throughout the entire
duration of a shift, which may exceed 8 hours.
• Ability to reach, bend, stoop, push and/or pull, and frequently lift 35 pounds and
occasionally lift/move 40 pounds.
Job Tags
Full time, Casual work, Flexible hours, Shift work